Features

Everything. Included.
Actually everything.

Most platforms publish a comparison grid with padlocks in it. Here is ours: one column, all ticks. Pick Comms or Field for the way your rep works, and everything below for that package is in the price. Orbit OS is free with both.

Start free See pricing

Orbit Comms · included

Calls that log themselves

The rep takes the call the way they always did. Everything after "goodbye" happens without them.

Every inbound and outbound call recorded and logged the moment it ends
Word-for-word transcripts with speaker labels, searchable forever
AI summary, outcome, next step and deal score about 8 seconds after hang-up
Missed-call rescue: an instant WhatsApp back so the lead stays warm
POPIA recording notice played automatically, worded by you
Reps dial from the app and the customer sees your business number
Your own local SA numbers per rep, registered to your business by us
Keep your existing line: forward it to Orbit in two minutes
Outcomes, notes and follow-ups editable in two taps from the phone
Summary emailed to the rep and the owner, ready to forward to the customer

Call Intelligence

Every call, fully decoded.

Transcript, summary, sentiment, action items and customer notes, generated the moment the call ends. Reps stop typing. Managers stop guessing.

Word-perfect transcripts with speaker identification
Auto-extracted action items, objections and pricing mentions
Sentiment scoring to flag tense moments and buying signals

Orbit Comms · included

The AI copilot

Trained on your products, your pricing and your policies, because you loaded them. Not a chatbot reading a help page.

Live assist during a call: product codes, prices, objection answers
The next question to ask, based on what this customer did last time
Pre-call brief before every dial: history, context, what to push
Ask Orbit anything about your customers, calls and pipeline
Reports in plain English, compiled safely against your own numbers
Drafted replies and follow-ups grounded in your real catalogue
Load your product list, price sheets and policies once, everything uses them
Reps only ever see their own book, managers see their team, owners see all

Orbit Comms · included

WhatsApp and one inbox for everything

Customers message at 22:14. Orbit answers at 22:14.

AI answers WhatsApp 24/7 in your tone, from your product knowledge
Auto mode or suggest mode: let it reply, or approve the draft first
Keep the rep's own WhatsApp number: chats mirror into Orbit
One inbox: WhatsApp, email and calls threaded per customer, per rep
Gmail, Outlook and any IMAP mailbox sync in, replies send as your address
Approved templates for messaging outside the 24-hour window
Photos, voice notes and documents stored against the customer, searchable
New messages land live, and every AI reply is visible to you

WhatsApp Assistant

Answers in seconds.
Even at 11pm.

Customer questions arrive on WhatsApp around the clock. Orbit replies instantly from your product catalogue and your tone, books the appointment, and escalates the deals that need a human.

Trained on your products, pricing and policies
Hands off to a human the moment intent gets serious
Full audit trail: every reply visible to the owner

Day story in Orbit: 22.9 km driven, three stops, 77 percent of the day spent with customers, each stop timed and mapped

Orbit Comms · included

The most advanced lead finder in the country

Stop buying stale lists. Type an industry and an area, and Orbit builds tomorrow's call list off the live web.

Fresh leads with company, number, website and address
Automatically stripped of anyone already in your CRM
Automatically stripped of anyone you already called, with the reason why
One tap saves the lead and dials it, logged against the right rep
Nearby mode on the road: prospects around you, by radius and category
Your own customers sorted by distance, with visit-due flags

Orbit Field · included

Proof of every visit, captured on the spot

Where the team is, where they have been, what they did there, and the paperwork already emailed to you.

Live map of the whole team, avatars moving, updating every 5 seconds
Follow one rep with heading and trail, like a live tracker
Full day replay: scrub any rep's day, play it back up to 60x
Every stop, every route, every kilometre, told as a numbered story
GPS-verified visits: the form matched to the stop that proves it
Custom activity forms you build: audits, orders, stock checks, surveys
Photos, signatures, GPS and timestamps on every submission
Branded PDF report emailed the moment a rep taps submit
Coverage radar: customers nobody has stood at in 30, 60 or 90 days
Visit planning and call cycles that match the territory
"Log this visit?" prompts, pre-filled from where the rep actually stood
SARS travel logbook per rep per tax year, as PDF or CSV
Works offline: captures queue on the phone and sync when signal returns
End-of-day digest: every rep, their kilometres, who they saw, what to look at
Fleet register and a daily vehicle logbook
Tracking health: know when a phone stopped reporting, and why

Field CRM

One tap on site.
Report in your inbox.

Your rep opens the app, picks the customer and captures the visit. GPS-stamped, photographed, signed. The form becomes a PDF report the moment they tap submit. You see who went where, when, and exactly what happened.

GPS-verified check-ins with photo and signature
Your own audit, order and stock-take forms, straight to PDF
Live location, day replay and customer coverage

Orbit OS · free with both packages

The business engine underneath

The part most companies buy a second system for. Already switched on, at no extra cost.

Quotes with a public accept link your customer taps, no login needed
Quote to order to SARS-compliant tax invoice, correct VAT, gapless numbering
Products, price lists and per-customer pricing
Payments captured against invoices, age analysis and statements
Companies, contacts, prospects, deals and multi-stage pipelines
Tasks, activities, notes and a full timeline on every record
Custom fields on any object, twelve types, plus CSV import and export
Automations that chase the follow-up, the renewal and the quiet deal
Approval gates, so nothing customer-facing sends without your say-so
Saved views, exports and dashboards over all of it

Your customers

One list. Every account.

Companies, contacts, who owns them, where they are and how healthy the relationship is. Search by name, area, code or address. Flip to the map to see the whole book by territory. Import what you already have and start from there.

Many reps per customer, so a shared account is nobody's blind spot
List view or map view, whichever way you think about your territory
CSV in, CSV out, no lock-in

The Orbit customer list showing accounts by name, location, assigned reps and account health

Included with both packages

Coach the team. Not the spreadsheet.

Objective signal from every interaction, instead of asking a rep how it went.

Live dashboard: calls, talk time, qualified leads, WhatsApps, visits
Rep leaderboards by calls, conversion and quality
Topic trends: what prospects keep asking about, week by week
Sentiment across the pipeline, with tense calls flagged
Coaching signals when a rep's pattern slips
Digests to your inbox, so you do not have to log in to know
Institutional memory: the rep leaves, the history and number stay
Every number traceable back to the call or visit it came from

Manager View

See who is stuck
before it costs you.

Exactly who is having the right conversations, who is not, and where to coach. Stop relying on rep self-reporting.

Per-rep leaderboards by calls, conversion and quality
Topic trends across every conversation
Coaching alerts with the exact moment to listen to

The platform

Built for how South Africa actually works

Cheap handsets, patchy signal, POPIA, SARS, and a rand that moves. All of it accounted for.

Orbit Phone, the Android app, included with every rep seat
Built to run on cheap handsets, because that is what field teams carry
Owner portal in any browser, on a laptop or a phone
Roles that match reality: owner, admin, manager, rep, auditor
Reps see their own book, managers their team, owners everything
Bank-grade isolation between companies, on AWS in South Africa
Your conversations are never used to train anyone's models
POPIA aligned by default, with recording notices played automatically
Priced in Rand, month to month, cancel any month
Set up in minutes, no consultants and no IT project

Everything. Included.Actually everything.

Calls that log themselves

Every call, fully decoded.

The AI copilot

WhatsApp and one inbox for everything

Answers in seconds.Even at 11pm.

The most advanced lead finder in the country

Proof of every visit, captured on the spot

One tap on site.Report in your inbox.

The business engine underneath

One list. Every account.

Coach the team. Not the spreadsheet.

See who is stuckbefore it costs you.

Built for how South Africa actually works

Live on your own calls in minutes.

Everything. Included.
Actually everything.

Answers in seconds.
Even at 11pm.

One tap on site.
Report in your inbox.

See who is stuck
before it costs you.